Frequently asked questions
What people most often want to know about SomoySathi.
Do I need to install an app?
No. SomoySathi works entirely inside WhatsApp. Send a message to our number and you're started.
Which languages can I use?
Bangla, Banglish (Bangla typed in English letters) and English. Mix them freely. SomoySathi understands even with spelling mistakes.
Can I send voice notes?
Yes. Send a voice note in Bangla. SomoySathi sets the reminder and writes back what it understood so you can confirm.
How do I pay?
SomoySathi is free during launch, so there's nothing to pay right now. When paid plans start, you'll pay with bKash or Nagad. No card needed.
Can I set reminders for my family?
This is coming soon. You'll be able to send reminders to your parents' or any family member's own WhatsApp, and SomoySathi will tell you if they don't tap Done. For now, you can set reminders for yourself to check on them.
Is my data safe?
Yes. Your data is encrypted in transit (HTTPS/TLS) and at rest, conversations are deleted after 30 days, and your data is never sold. SomoySathi reads your messages to understand what to remind you about, and we use conversations to make the bot better; never for ads or anything else.
What if I can't do it right when the reminder arrives?
Tap “In 1 hour” or “Tomorrow” under the reminder, and SomoySathi will remind you again.
Can I change or cancel a reminder?
Yes, just say so in plain words. For example “move the medicine one to 11” or “cancel the gas bill reminder”.
What kind of documents can I save?
Photos or files of any important paper: NID, driving licence, tax token, prescriptions, warranty cards. Ask for it by name later and SomoySathi sends it back, and if it has an expiry date, you're warned before it runs out.
Does it work without internet?
Reminders arrive as WhatsApp messages, so your phone needs internet. As soon as you're back online, the message comes through.
How much does it cost?
It's free during launch. We'll tell you on WhatsApp well before any paid plan starts.